Contact us

We accept love mail, hate mail, and other general queries.

Important notes

When you contact us, tell us your Subvert and Profit username. Otherwise we won't know who you are.

Answers to common questions and problems

Before you contact us, consider these answers to common questions and problems:

Has my advertisement been approved? How do I know how many votes I'm receiving?

Do not email us to ask about the status of your advertisement. You will receive an email about the status of your advertisement once we have finished serving it. The email will tell you if your advertisement was denied, and it will tell you how many votes we were able to deliver.

What is the best time to submit an advertisement to you?

We try to check the queue of advertisements a few times throughout the day. The afternoon is a good time to submit an advertisement. We are in the Eastern Time zone.

I can't log in!

Your username is your username, not your email. If you forgot your password, use the "change password" form.

I got an notified about a task, but there is no task.

Sometimes tasks expire. You must act quickly.

Why haven't I been verified?

You must verify your task yourself using the Subvert and Profit FireFox toolbar. Read the Guidelines for more information.

I didn't get paid for my last task!

You must verify your task yourself using the Subvert and Profit FireFox toolbar. Read the Guidelines for more information.

I haven't received any tasks for a long time. Send me some tasks!

Our algorithm randomly chooses users, so sometimes you will receive many tasks, and sometimes you won't receive any tasks. Just hang in there, and they will come to you.

I requested a withdrawal, and I haven't been paid yet!

Do not be alarmed. When you request a withdrawal, we immediately remove the money from your account. Then it usually takes a couple of weeks for your payment to be processed.

Email us

Before you email us, read through the common questions and problems on this page. We update them frequently. If you ask a question that we answer on this page, we may not respond. Log in to email us.